Refund policy

Returns and Exchanges

Unfortunately, because of the delicate nature of dried flowers, returns and exchanges are not accepted. Please choose purchases carefully, noting product descriptions and dimensions. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue.

Refunds
You have 7 days since date of delivery to request a repair, replacement or refund for items that have been significantly damaged. If your item has been damaged or you have been sent the incorrect item please email, lisa@everlastingdaisyflorist.com. Include photos or your item and a receipt or proof of purchase in your email. We will then notify you where to ship your items back to us. Items shipped back to us without verification from us first will not be refunded. Once we’ve received and inspected your item, we let you know if the refund was approved or not.

If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your refund, please contact us at lisa@everlastingdaisyflorist.com.